Get in Touch

We welcome your feedback and questions. Here's how you can reach us:

Email

For general enquiries, feedback, or to report an issue with a listed retailer:

contact@w11key.com

Note: We are a comparison site, not a retailer. We cannot help with order issues, refunds, or key problems. Please contact the retailer directly for purchase-related support.

What We Can Help With

  • Questions about our comparison methodology
  • Reporting incorrect or outdated information
  • Suggestions for retailers to review
  • General feedback about the site
  • Press and partnership enquiries

What We Cannot Help With

  • Order status or delivery questions (contact the retailer)
  • Refund requests (contact the retailer)
  • Technical support for Windows (contact Microsoft)
  • Key activation issues (contact the retailer or Microsoft)

Response Time

We aim to respond to all enquiries within 2-3 business days. During busy periods, it may take slightly longer. Thank you for your patience.

Contact Form

Alternatively, you can use the form below to send us a message. This form does not require JavaScript and will work with any email client.

This form will open your default email client. If you prefer, you can email us directly at contact@w11key.com.